Elevate Your Style: Where Elegance Meets Modesty in Every Stitch
✦ FAQ's ✦
CAN I CHANGE MY ORDER?
Once the order is submitted no changes can be made.
Do you offer gift wrapping?
Of course, we offer gift wrapping for an extra charge of $5.
What sizes do you offer?
We offer a range of sizes from Small to X-large.
CAN I CANCEL MY ORDER?
Unfortunately, Once the order is confirmed or shipped we can not accept any order cancellations or changes.
To which countries do you ship?
We ship domestically. Shipping costs and delivery times may vary based on your location.
HOW LONG DO I HAVE TO MAKE A RETURN?
You only have 10 days from the day the order gets delivered to you.
How do I care for my clothing?
Generally, we recommend washing in cold water and hanging to dry to maintain quality.
WHAT SHOULD I DO TO MAKE A RETURN?
You have to submit an inquiry on the Contact Us page with the order number and what item you would like to return.
HOW DO I TRACK MY ORDER?
Once the order is shipped you will be provided with the carrier tracking information where you will be directed to track the order through them.
What is your return policy?
We accept returns within 10 days of delivery. Items must be unworn, unwashed, and with all original tags attached. Please visit our Returns page for more details.
How long will it take to receive my order?
Processing typically takes 3-5 business days, and shipping times vary based on your location. You can track your order through the confirmation email.
THE CONFIRMATION EMAIL not received
We would recommend checking the Spam/Junk Folder, Waiting a few hours can help, Contact Customer Support and Ensure that the email address you provided during the order process was correct.
Do you have a loyalty program?
Unfortunately, at this time we don't offer any loyalty programs.
What payment methods do you accept?
We accept various payment methods
Do you offer international shipping?
Sadly, we don't offer international shipping at this time.
How can I contact customer service?
You can reach our customer service team via email at support@hndbrand.com or through our Contact Us page. We typically respond within 1-3 business days.
I have an issue with the order
We’re sorry to hear that you’re experiencing an issue, and we’re here to assist and Help with Your Order Issue. To help us resolve this as quickly as possible, send us a message through the Contact Us page including the following: Your order number and a .brief description of the issue
I haven’t received my order
We apologize for any inconvenience caused by the delay in delivery. To better serve you, send us a message through the Contact Us page including the order number. This will help us investigate the status of your shipment and provide you with the most accurate information.