✦ REfund Policy ✦
You may return your items for a refund if you meet our returns policy within 10 days from the date of delivery. No exceptions will be accepted after the 10 days.
Items that are eligible for return must be unworn, unwashed, unmarked, unaltered, and undamaged with tags attached.
Items are ineligible for exchange.
Any garments returned to us with makeup, markings, stains, or scents will not be accepted.
Items sent to us by mistake, with the wrong label, or that do not meet our return criteria won't be returned to you or refunded, they will be discarded.
For hygiene reasons and your protection, we do not accept returns or exchanges on products from our Hijab Collection & Hijab Accessories.
If you placed an order that qualified for Free Shipping and you returned your entire order to us, you will receive your refund minus $25 for the shipping and handling fees associated with your order, given it falls within our policy.
If the purchase did not meet expectations and would like to return it, you will pay for your return label in our portal to ship the item(s) back to us.
Once received and inspected, we can process your return within 7-10 business days if it meets our return policy.
H&D Brand reserves the right to deny a refund if the attire does not meet our returns policy requirements once assessed.
Final Sale
Items purchased during any sales such as Hijab Sales, Black Friday, Cyber Monday, 50% or More Sales, Clearance Events, or any applicable sales are non-returnable and considered final sales. Any items marked Final Sale will not be approved for returns. We do not offer price match adjustments, or returns, for items that went on sale after your purchase date.
Faulty Returns
A refund will be issued on items that have a manufacturing default upon delivery. If you suspect a faulty item, please contact our customer service team at support@hndbrand.com within 2 days of receiving your order to address the nature of the fault. We'll be more than happy to send you a return label to ship back the items with a full refund or exchange depending on the nature of your order.
Shipping
Due to high volume shipments, once you place your order, we cannot alter, add, or remove anything to/from your order. Please carefully fill out your full name at checkout, including your first and last name to prevent any postal delays.
H&D Brand will not be held liable for any damage that has been caused to your garments by a third-party dry-cleaning company or any washing/drying of your garments & hijabs. We don't offer any price adjustments under any circumstances. We do not offer refunds on stolen packages.
Items that are eligible for return must be unworn, unwashed, unmarked, unaltered, and undamaged with tags attached.
Items are ineligible for exchange.
Any garments returned to us with makeup, markings, stains, or scents will not be accepted.
Items sent to us by mistake, with the wrong label, or that do not meet our return criteria won't be returned to you or refunded, they will be discarded.
For hygiene reasons and your protection, we do not accept returns or exchanges on products from our Hijab Collection & Hijab Accessories.
If you placed an order that qualified for Free Shipping and you returned your entire order to us, you will receive your refund minus $25 for the shipping and handling fees associated with your order, given it falls within our policy.
If the purchase did not meet expectations and would like to return it, you will pay for your return label in our portal to ship the item(s) back to us.
Once received and inspected, we can process your return within 7-10 business days if it meets our return policy.
H&D Brand reserves the right to deny a refund if the attire does not meet our returns policy requirements once assessed.
Final Sale
Items purchased during any sales such as Hijab Sales, Black Friday, Cyber Monday, 50% or More Sales, Clearance Events, or any applicable sales are non-returnable and considered final sales. Any items marked Final Sale will not be approved for returns. We do not offer price match adjustments, or returns, for items that went on sale after your purchase date.
Faulty Returns
A refund will be issued on items that have a manufacturing default upon delivery. If you suspect a faulty item, please contact our customer service team at support@hndbrand.com within 2 days of receiving your order to address the nature of the fault. We'll be more than happy to send you a return label to ship back the items with a full refund or exchange depending on the nature of your order.
Shipping
Due to high volume shipments, once you place your order, we cannot alter, add, or remove anything to/from your order. Please carefully fill out your full name at checkout, including your first and last name to prevent any postal delays.
H&D Brand will not be held liable for any damage that has been caused to your garments by a third-party dry-cleaning company or any washing/drying of your garments & hijabs. We don't offer any price adjustments under any circumstances. We do not offer refunds on stolen packages.